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The biggest shift in travel industry technology for 2026 is moving the visitor experience entirely to their pocket. DMOs don't need to chase large smart city projects; they need accessible tools like AI-curated directories and mobile gamification. This playbook shows how small-to-midsize destinations can implement low-cost, high-impact tech to solve real problems: limited staffing, low engagement, and the need to prove local business impact.

The key to successful destination marketing in 2026 isn't chasing every tech fad, but embracing five core trends that prioritize visitor engagement: hyper-local interactive tours, foot-traffic-driving gamification, AI-powered admin relief, multilingual storytelling, and the digital integration of events. Learn how destinations like Carleton Place and Bruce County are using these methods to achieve measurable success, drive foot traffic, and future-proof their visitor experien

Ready to turn holiday shoppers into local explorers? Discover how digital rewards and a passport to savings can boost foot traffic and sales for your BIA or town centre. Instead of paper cards, a mobile-based system encourages people to visit multiple businesses by gamifying the experience. This low-friction, high-fun approach drives measurable engagement, as seen in examples like Downtown Brampton's 3,000+ check-ins. Focus on mapping out the fun, and using a simple reward st