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A DMO Guide to Proving Tourism ROI
Destination marketing is shifting from "awareness" to "accountability." As boards demand proof of economic impact, DMOs must move beyond vanity metrics like impressions. This guide explores how to bridge the measurement gap by using digital tools to track visitor intent and strategic dispersal. Learn how to build a ROI-ready report that justifies your budget by connecting digital engagement to real-world local business support.

Andrew Applebaum
Apr 25 min read


Loyalty Card App: How Destinations Turn Visitors Into Repeat Spend
Stop guessing if your paper punch cards are working. Discover how a loyalty card app uses gamification and real-time data to turn one-time festival visitors into repeat local spenders.

Andrew Applebaum
Mar 194 min read


Analytics in App: How to Set Up Dashboards That Stakeholders Trust
Stop guessing and start proving your ROI. Here's a practical guide on setting up analytics in app dashboards that turn skeptical stakeholders into fans. Learn how to translate digital clicks into physical foot traffic using real-world wins from the Town of Riverview and Crescent Heights Village BIA.

Andrew Applebaum
Mar 123 min read


Mobile App Performance Metrics: A KPI Glossary for Tourism Teams
Stop guessing and start growing. Our 2026 KPI glossary breaks down the mobile app performance metrics that actually matter for BIAs and DMOs, helping you prove ROI and drive local business support.

Andrew Applebaum
Mar 103 min read


App Store Analytics: What to Measure Before & After Launch (ASO + Conversion)
Stop guessing and start growing. Breaking down the world of app store analytics for BIAs and DMOs, showing you how to measure everything from ASO to real-world visitor interactions. Featuring a case study from the Town of Riverview, this post explains why POI views and engagement data are the real secret sauce for proving tourism ROI and supporting local businesses.

Andrew Applebaum
Mar 54 min read


App Analytics for Tourism: The Metrics That Prove ROI (Not Vanity Stats)
Stop guessing and start growing. Learn how app analytics can transform your tourism strategy from "we think people like this" to "we know this drives ROI." Let's break down the metrics that actually matter for BIAs and DMOs, helping you ditch vanity stats for real economic data.

Andrew Applebaum
Mar 33 min read


What Does DMO Stand For? Definitions, Structure, and Common Misconceptions
Ever get lost in tourism acronyms? We break down exactly what a DMO is, how it differs from a BIA, and why modern destinations are using digital tools like Driftscape to drive local economic growth.

Andrew Applebaum
Jan 203 min read


Destination Marketing Organization vs. DMO: Is There a Difference?
Stop the acronym confusion! In this guide, Andrew explains why there is no difference between a Destination Marketing Organization and a DMO. Discover how modern tourism boards are shifting toward destination management and using digital tools like Driftscape to drive local growth and engagement.

Andrew Applebaum
Jan 153 min read


How to Promote Your Passport Program Without Burning Out Your Team
Stop burying your team in paper punch cards! Learn how to launch a digital "passport to savings" that drives foot traffic to local businesses while automating the boring stuff. From saving thousands in print costs to winning national awards with zero extra staffing, Andrew shares how BIAs and small towns are using smart tech like Driftscape to boost engagement without the burnout. Turn your seasonal campaign into a high-impact, immersive travel experience today.

Andrew Applebaum
Dec 30, 20253 min read


Geofencing for Tourism Made Simple With Tools You Already Have
You don’t need a million-dollar IT budget to get high-value, actionable geofencing insights for tourism. For data analysts, simple geofencing is about putting a virtual fence around a POI and measuring engagement within it. Mobile tour platforms are the simplest tool to achieve this by tracking location-specific actions like check-ins, digital coupon redemptions, or gamified tour completions. This provides high-confidence data on what drives actual foot traffic.

Andrew Applebaum
Dec 18, 20255 min read


Shop Local, Stay Longer: 10 Ways to Help Visitors Discover and Support Local Businesses
You want visitors to experience your community's unique heart, not just the chain stores. Learn 10 ways a discover visitor app can help tourists find and support local businesses, turning a casual visit into a memorable, community-building experience that boosts your local economy and creates a lasting connection.

Andrew Applebaum
Sep 26, 20254 min read


Fall Strategies for Helping Visitors Shop Local and Stay Longer
The busy summer season is over, but fall is a huge opportunity to keep the momentum going. A local culture app helps you create engaging campaigns that inspire visitors to explore your entire town, supporting local businesses and extending their stay. Learn how to launch a themed tour with gamification and rewards to drive foot traffic and track your success.

Andrew Applebaum
Sep 12, 20253 min read


How Driftscape and 17th Ave Made Halloween Spook-Tacular with an Interactive Trick-or-Treat Trail
17th Ave BIA & Driftscape Success!
The app-powered trick-or-treat trail transformed Halloween on Calgary's 17th Ave, doubling foot traffic (up 100% to 56,000 visitors) and boosting local sales by 50%. The Driftscape platform provided an interactive, map-based tour, guiding visitors to undiscovered businesses. This showcased the power of smart tourism to drive economic growth and enhance visitor engagement. A proven blueprint for DMOs/BIAs.

Andrew Applebaum
Dec 5, 20245 min read
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